What Employees Think About Your Benefits Communication

What Employees Think About Your Benefits Communication (PDF at link) 

• While the largest segment (29%) of employees said they preferred one-on-one interactions with their HR department, their employers most frequently use non-interactive, text-based formats such as 
• email (62.5%), 
• websites (53.5%), and 
• direct mail (52.8%) to communicate benefits information. 
• Less than one third (29.5%) actually understand that they're only able to change enrollment information during open enrollment or qualifying events.
• When asked how important is it to include their spouses and partners when deciding which health plan to get, 71.5% say it's important or very important.