This is from Mark Emmons writing at the San Jose Mercury News, hat tip to Ryan Kennedy. The entire story is worth your time to read.
Whenever Vietnam veteran Don Cooper asked about his request for an in-home aide, the Oakland VA regional benefit office told him the same thing: A decision would take 14 months.
"Well, I'm going to be dead in 14 months," said Cooper, 72, of Livermore, who has stage 4 colon cancer. "But I couldn't get anybody to listen to me." ...
[T]he latest weekly VA report shows that the center still has 12,103 claims pending longer than 125 days and 20,515 overall -- taking an average of 292 days to complete.